Book a service with Lakeland Dog Walker
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The week is planned every Sunday morning, so we advise getting booked in on the Saturday, or before, to avoid disappointment (we are taking bookings up to Fri 19th Dec 2025, so you can be extra organised if you wish). The online booking system closes at 17:00 the previous day as this is when the rotas get sent to the dog walkers for the following day. The later you leave it to book, the less chance you have of getting the service you require.
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If you try and book a service online after 17:00 the previous day, the system will not let you. We may still be able to help you, so please contact Naomi asap to get your pet added to the diary.
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Please note that your dog(s) will be collected within the timeslot you choose. If you'd like us to collect your dog(s) at a certain time or if your dog needs to be returned by a certain time, please let us know when booking.
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Dog Walking services are available Monday to Friday, 09:30 - 14:30 and Pet Pop-Ins are available Monday to Friday 9:00 - 15:00.
Our current availability (updated 15/12 at 16:00)
As a general rule:
Naomi & Hannah have the fully equipped dog vans and cover our whole catchment area.
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Mattias covers the Slate Fell / Strawberry Grange / Dale View side of town, on foot.​​
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As a general rule, Niamh covers the Brigham Road, Laureats, Parklands side of town on foot, however she is insured to collect dogs in the car if needed.
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If there is a '-' next to am or pm, that person is fully booked for dog walks (by all means still try and book, as things may have changed since this was updated. If not, I can place you on a reserve list).
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We can nearly always accommodate Pet Pop-Ins during our normal working hours.
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If someone has an am and a pm space, this can be filled by an Expawdition Day spot.​
Availability THIS WEEK
Naomi
Hannah
Mattias
Niamh
Mon 9th
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am: -
​pm: -
am: -
pm: -
am: -
pm: -
am: off
pm: off
Tues 10th
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am: X6
pm: X6
am: -
pm: X2
am: -
​pm: X2
am: -
pm: X3
Wed 11th
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am: -
pm: -
am: X1
pm: X2
am: X1
​pm: X2
am: -
pm: X4
Thurs 12th
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am: -
pm: -
am: -
pm: -
am: -
​pm: -
am: -
pm: -
Fri 13th
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am: -
pm: -
am: X1
pm: X6
am: off
​pm: off
am: off
pm: off
Availability NEXT WEEK
Naomi
Hannah
Mattias
Niamh
Mon 16th
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am: -
pm:​ -
am:
pm:
am:
pm:
am:
pm:
Tues 17th​
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am:
pm:
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pm:
am:
pm:
am:
pm:
Wed 18th
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am:
pm:
am:
pm:
am:
​pm:
am:
pm:
Thurs 19th
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am:
pm:
am:
pm:
am:
pm:
am:
pm:
Fri 20th
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am:
pm:
am:
pm:
am:
​pm:
am:
pm:
Please try and book/reschedule well in advance.
Naomi organised staffing on a Sunday morning, so it really helps if bookings are in by Saturday.
We're accepting bookings until December 19th 2025
It's easy once you know how, but for the first few times you book a service, it can be a little confusing so we've made it simple for you:
To Book a Service
Click the "Book Now" button above which will open a new page.
Enter your log in details, then click the "request services" button on the left hand side of the screen.
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A calendar appears: Click the dates you need our services.
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Select the service you require using the drop down menu.
Choose a pick-up time slot (if you require a specific pick up time, please let us know, otherwise it will be between the time slot you have selected)
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If there is anything you think we should know about or you want us to aim for a more precise time, please write this in the "Add Notes" box.
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Click "Add to Basket"
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If you have other services to book, please do the same as above.
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Finally, click the green "submit now" box on the right of the screen and the requests will be sent to us. (If you fail to click this box, we will not receive your requests until 5pm the day before therefore we may not have space).
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To Cancel a Service
If you want to see what services you have booked, or need to cancel a service, click "View Schedule" and a list or a calendar will appear.
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To cancel a service, make sure you're on the LIST view and just click the green "cancel" button then "Yes, cancel service" button.
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To book, cancel or ammend a service, please give us as much notice as possible.
The deadline for cancelling or rescheduling a service is 09:00 the day before your booked service.
If you need to cancel a service after this time, please message Naomi, but be aware, you will be charged 50% of the service fee.
If you cancel or reschedule a service on the day, you will be charged in full.
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Please note, a service is not confirmed and in the diary until you get the confirmation email sent to you
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